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STOP Collector Blog From the law firm of Lemberg & Associates

TCPA Class Action Complaint Against Westlake Financial Services

On behalf of a client and others similarly situated, Lemberg & Associates filed a class action lawsuit in Scott v. Westlake Services LLC, dba Westlake Financial Services. The suit alleges that Westlake Services negligently, knowingly, and/or willfully placed automated calls (“robocalls”) to our client’s cell phone in violation of the Telephone Consumer Protection Act (TCPA).

The class representative was subjected to repeated cell phone calls from Westlake Services, in which Westlake Financial Services used an automatic telephone dialing system (ATDS). The TCPA prohibits ATDS calls and calls using an artificial or prerecorded voice to a cell phone without prior express consent by the person being called.

Even though our client asked Westlake Financial Services to stop making robocalls to her cell phone, the company continued to do so. Moreover, she never gave her prior express consent to receive such calls.

According to the complaint filed in U.S. District Court, Northern District of Illinois, the proposed class consists of all people within the U.S. who received one or more cell phone calls from Westlake Financial Services and who didn’t provide prior express consent for such calls.

The suit seeks statutory damages of $500 per call, triple damages of $1,500 per call, and injunctive relief prohibiting future calls from Westlake Financial Services.

If you received a cell phone call from Westlake Financial Services without your consent, call Lemberg & Associates at


3 thoughts on “TCPA Class Action Complaint Against Westlake Financial Services
  1. Westlake and another call center in clover, sc calls both of my cellphones 15 times a day. they hang up one line than calls another sometimes back to back every thirty minutes. I’ve asked them not to call like that and they get rude and very disrespectful.

  2. I have a car loan with Westlake Financial, After i paid my car payment my car was reposessed and they are charging me with over $600.00 in fees. What can i do about this situation?

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Sergei Lemberg

Sergei Lemberg is the principal at Lemberg & Associates, a consumer law firm that defends consumer rights in the areas of fair debt collection law, fair credit law, and lemon law, among others. He is regularly labeled by the debt collection industry as one of the “most active consumer attorneys” in the U.S.

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"The FDCPA is a consumer protection statute and was intended to permit, even encourage, attorneys like Lemberg to act as private attorney generals to pursue FDCPA claims."

U.S. Ninth Circuit Court of Appeals, Evon v. Law Offices of Sidney Mickell
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