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National Enterprise Systems

National Enterprise Systems, Inc. (also known as NES Collection Agency) is located in Solon, Ohio. Launched in 1987, National Enterprise Systems now has 500 employees, including 300 debt collectors. National Enterprise Systems collects on behalf of 150 schools, as well as state governments and the financial, retail, and telecommunications sectors.

National Enterprise Systems Complaints

Even for a debt collection agency, the number and variety of National Enterprise Systems complaints are impressive. As of June 2013, the Better Business Bureau had logged 142 closed National Enterprise Systems complaints over the previous three years, including 55 closed NES collection agency complaints within the previous 12 months. The BBB gave National Enterprise Systems an A+ rating. In addition, there were a dozen NES lawsuits filed in federal court during the first five months of 2013, alleging violations of the Fair Debt Collection Practices Act.

National Enterprise Systems has also been on the radar of at least two state Attorneys General. In April 2010, Ohio Attorney General Richard Cordray (who is now the director of the Consumer Financial Protection Bureau) settled with NES collection agency for over $400 million, for alleged violations of Ohio’s Consumer Sales Practices Act and the FDCPA. In June 2010, West Virginia Attorney General Darrel McGraw settled with NES over charges of telephone harassment, false threats of arrest, and other illegal tactics.

Stop Debt Collector Calls

When dealing with a debt collection agency, it’s important to understand your rights, and what options you have to stop collection calls. Remember, you have to stand up to abusive practices.

When you receive harassing phone calls from a debt collection agency, it’s important to lay the foundation for proving that they’ve violated the Fair Debt Collection Practices Act. In order to take full advantage of the remedies provided by the FDCPA and your applicable state laws, it’s helpful to keep records of the calls, conversations, and correspondence. You can create a spreadsheet or word processing document on your computer, or use a spiral bound notebook, but make sure to keep a log of every call you receive, including the date, time, and the collection agent’s name. If family members, friends, or coworkers tell you that they received calls, note that information as well. And, make sure to keep all collection-related written correspondence and email you receive and note the day you received it.

National Enterprise Systems Contact Information

National Enterprise Systems, Inc. (NES)
29125 Solon Road
Solon, OH 44139

NES Collection Agency Phone Number: 800-973-0600

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