Harris & Harris
Harris & Harris, founded in 1968, is a Chicago-based collection agency that originally specialized in collecting medical accounts, and that now collects on behalf of healthcare facilities, utility companies, and government agencies. The company, now owned by two brothers, began as a one-man family operation but now employs 350 debt collectors who work out of the firm’s Chicago office. Harris & Harris opened an office in Milwaukee, Wisconsin in July 2012.
On its website, Harris & Harris claims to approach the collection process with “respect,” “compassion,” “counseling,” and “commitment.” The debt collection agency says that it prioritizes and scores accounts to maximize recovery. Harris & Harris uses predictive dialers and other technology to collect on debts. One of the owners appears to be the principle of a law firm that litigates debt collection cases for Harris & Harris.
Harris & Harris Complaints
As of August 2013, the Better Business Bureau had accorded Harris & Harris an A+ rating. The BBB had logged 53 closed Harris & Harris complaints in the previous three years, including 23 closed Harris & Harris complaints within the previous 12 months. The company had one lawsuit filed against it in federal court in 2012 alleging violations of the Fair Debt Collection Practices Act.
Stop Debt Collector Harassment
The Fair Debt Collection Practices Act provides protections for consumers against debt collection agencies that use unfair and harassing tactics to collect debt. If you’re receiving repeated telephone calls and contacts from a debt collector, there are specific rights and remedies to which you are entitled. The FDCPA states that debt collectors may not use abusive language or make physical threats or threats of legal action that they are not prepared to carry out. Harris & Harris may only contact third parties, including neighbors and relatives, if they are unable to contact you, and they may only ask for your current address, telephone number and employer in order to contact you. In addition, they may not, under the FDCPA, discuss your account with anyone other than you, your spouse or your legal representative.
If a debt collector calls you at work, you have the right to ask them not to contact you at your place of employment if you are not allowed to accept phone calls there. You also have the right to tell them in writing to stop contacting you regarding a debt, and they must abide by your request, other than to tell you that they will stop collection attempts on your account or that they will take further action on your account. If a debt collector refuses to give you his or her name, uses abusive language or otherwise violates the provisions of the FDCPA, you have the right to file a complaint against them with the Consumer Financial Protection Bureau. If you contact a fair debt attorney, and the company is found guilty of FDCPA violations, you may be entitled to damages of up to $1,000.
Harris & Harris Contact Information
Harris & Harris
111 West Jackson Blvd,. Suite 400
Chicago, IL 60604
Harris & Harris Phone Number: 866-781-4538
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