Estate Information Services
Estate Information Services, based in Columbus, Ohio, was founded in 1989. The third-party collection service specializes in collecting past due accounts from probate estates. Estate Information Services’ website claims that the company uses specialized approaches to collect debts in a number of industries, including auto loan/lease, credit card, debt buyers, educational, healthcare, mortgage, and retail credit.
The business of collecting debt from deceased debtors is a sensitive one, but it doesn’t negate the necessity for the company to observe all the restrictions and provisions of the Fair Debt Collection Practices Act. When you combine the clientele with the company’s promise to locate deceased debtors via skip tracing, it’s conceivable that Estate Information Services may contact people unrelated to the original deceased consumer.
Estate Information Services Complaints
There are numerous complaints about Estate Information Services on online consumer discussion boards. As of March 2013, the Better Business Bureau had given Estate Information Services a B+ rating, and had recorded 19 closed Estate Information Services complaints over the previous three years, including six closed Estate Information Services complaints over the previous 12 months. During 2012, there were three lawsuits filed in federal court alleging violations of the Fair Debt Collection Practices Act.
Stop Estate Information Services Harassment
You cannot be compelled to pay a debt that is owed by a deceased family member unless you have a legal obligation to pay that debt because you co-signed it or in certain other circumstances. If Estate Information Services has contacted you regarding debt owed by a deceased member of your family or any other person whose debts you are not legally obligated to pay, you have the right to tell them to stop calling you.
Do not agree to make any payments to Estate Information Services on a debt that you do not believe you owe. A court may take your agreement as an admission that you owe the debt. You have a right to know the details of the debt that Estate Information Services claims that you owe, and you have a right to know before you make any agreement to pay a single cent. Notify Estate Information Services that they must provide you with verification of debt before you will discuss anything regarding the debt with them. Once you receive the verification and if the debt is not yours to pay, inform Estate Information Services that you are disputing the charge because you do not owe it, and demand that they immediately cease contacting you about the debt. If they continue to contact you after you have sent a certified letter demanding that they cease all contact, get in touch with a fair debt attorney.
Estate Information Services Contact Information
Estate Information Services
3435 Stelzer Road
Columbus, OH 43219
Estate Information Services Phone Number: 877-714-3739
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