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EOS CCA is an arm of the EOS Group, which is one of Europe’s largest non-bank financial service providers. Headquartered in Germany, the EOS Group has over 40 subsidiaries in almost two dozen countries, and more than 8,500 employees. The company has four business units, one revolving around marketing information, one concentrating on risk information, one involving payment services, and one – EOS CCA collection – revolving around receivables management. If you have been harassed by EOS CCA collection, speak with a creditor harassment attorney to discuss your options. There are seven EOS CCA collections companies in the U.S.:

AffordaCare – AffordaCare focuses on healthcare accounts receivable, specifically the amounts that remain after insurance payments and those patients who don’t have health insurance.

CA Service Bureau – A debt collection agency working in a variety of industries, including healthcare, financial services, retail, utilities, and local government.

EOS ACA – EOS ACA provides physician billing services, on-site staffing, and healthcare- and hospital-related debt collection services.

EOS RRI – A debt collection agency that also goes by the name of Receivable Resources

Rochester – EOS CCA purchased the Rochester Credit Center, which includes The Credit Bureau, Paid Harbor, Debt Counseling Works, and NACM Rochester.

True North AR – A debt collection agency working in a variety of industries, including healthcare, financial services, retail, utilities, and local government.

U.S. Asset Management – U.S. Asset Management is a debt buying division of Collecto, which in turn does business as EOS CCA.

EOS CCA is headquartered in Norwell, Massachusetts, but also has offices in Rochester, NY; Brockton, MA; Tinley Park, IL, Dallas, TX; Novato, CA; Sacramento, CA; Yuba City, CA; and Denver, CO.

EOS CCA debt collection touts itself as one of the largest debt collectors in the U.S., and has been around since 1991. The company definitely has its fingers in virtually every aspect of the debt collection pie.

EOS CCA Complaints

There have been a number of complaints lodged against EOS debt collectors. According to the Better Business Bureau, as of March 2013 there were over 750 complaints filed – and closed – against EOS CCA collection (dba Collecto) over the past three years, including 389 closed in the previous 12 months. Even so, the BBB gave EOS debt collection (dba Collecto) a B- rating. In addition, 14 consumers filed lawsuits against EOS CCA in the first three months of 2013, alleging violations of the Fair Debt Collection Practices Act.

Stop Debt Collector Harassment

If you’ve been receiving calls from a debt collector, you may not know what to do or where to turn. If that’s the case, you’re not alone. Here are three tips to help you survive the experience.

  1. Answer the phone. When a debt collection company calls, you should answer the phone. If you don’t, you won’t know if collection agents cross the line and violate the Fair Debt Collection Practices Act.
  2. Document everything. Every time you receive a call or written communication from a debt collection agency, write down the date, time, and what was said. Keep anything you receive in the mail, and note the date you received each item.
  3. Don’t make hasty promises. While it’s tempting to tell a debt collector whatever they want to hear so that they’ll stop calling you, it’s important to first take a deep breath. Ask them to validate the debt so that you know that it’s yours to pay, and that it isn’t past the statute of limitations.
EOS CCA Contact Information

700 Longwater Drive
Norwell, MA 02061

EOS CCA Number: 800-886-9177


6 thoughts on “EOS CCA
  1. Received a phone call (on answering machine) from someone who identified herself as Kerry Smith from EOCCA on Saturday August 10, 2013 at 5:59 a.m.-which is an illegal time of day to be calling- looking for some one named Sharon Bath (or Bass)who I don’t even know and who has never lived at my address or had my phone number. I am reporting them to the National Do Not Call Registry as my phone number is registered there. What a bunch of B.S.

  2. I have recently looked at my credit report and found that this company has a large collection bill for an AT&T contract in which I have never had for over $1500. I am going to report it and have it removed from my credit as I am not ever going to pay it

  3. I had a debt collector call me. When I answered I started off polite and told him I didn’t have a job, he responded with, ” Well this is from 2011.” I told him that I hadn’t worked in 10 years. He then got really snotty and asked how my bills were getting paid. I responded by saying they currently weren’t. He said, again with a condescending tone ” Really? How do you pay to live where you’re at? I need to pay now immediately. It’s only going to get worse and I should expect it!” All I can say is ASSHOLE! You can’t get money when there isn’t any!

  4. I have received multiple voice messages and calls over the past several years. Calls were for my former husband who has not lived at this address or been associated with my phone number for over 7 years. I have asked multiple times to be removed. Today the caller would not identify his company when I asked for a guarantee of removal from his call list. I just spoke to a supervisor who identified the company as EOS CCA and assured me I would not be called. Despite the prior requests for removal I continue to be called. Today is just the most recent. Goodness…how can I get them to stop?

  5. The EOS-CCA keeps trying to collect a debt from the DAUGHTER of the people I baught my house from 20 years ago.They come every six weeks.I understand they are trying to collect but damn cant they do better homework than this?This get really old.Every letter has been returned to sender but still they have no clue.
    B A

  6. They keep calling with bogus debts that are not made by me but someone from Gary Indiana!! I will report them to the authorities!!!

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