Based in Iowa, CBE Group focuses on six areas of collection: healthcare, utilities, telecommunications, financial services, education, and government. That pretty much covers all aspects of a consumer’s life. CBE Group collects everything from delinquent taxes and student loans to hospital bills and cell phone bills. CBE collections does both first- and third-party collections, and says that it has a network of attorneys who can engage in litigation. The company, which has been around since 1933, says that it follows the Golden Rule: “treat others as you would want to be treated.” Given the number of complaints against the debt collection agency, it makes one wonder how they want to be treated.
CBE Group Complaints
As of April 2013, the Better Business Bureau had accorded the CBE Group an A+ rating, despite having logged a whopping 262 closed CBE Group complaints within the prior three years, including 98 closed CBE Group complaints within the prior 12 months. In addition, during the first three months of 2013, CBE Group had been named as a defendant in a dozen federal lawsuits alleging violations of the Fair Debt Collection Practices Act.
Stop CBE Group Harassment
If you are contacted by a debt collector regarding a debt you do not believe you owe, then you must take steps to stop them from contacting you again. Just take a deep breath and know that you are protected by the Fair Debt Collection Practices Act. It may be a good idea to contact a debt collection harassment attorney to discuss your rights. That’s because the FDCPA covers all consumers, both those who owe money and those who do not.
How do you get a debt collector to stop calling you? First, you can write a cease and desist letter. Explain that they have the wrong person and insist that they stop calling you. Make sure to send your letter via certified mail with a return receipt requested. If debt collectors persist in calling you, make sure to keep a log. Note the date and time of each call, the name of the debt collector, and what was said. Under the Fair Debt Collection Practices Act, debt collectors who violate the law can be made to pay consumers up to $1,000, plus attorney fees. A fair debt attorney can represent you at no charge, and can readily evaluate your case. It’s also important to file complaints with the Better Business Bureau, the Federal Trade Commission, and the Consumer Financial Protection Bureau. These governmental agencies track complaints and use complaints as part of their enforcement efforts, and to keep tabs on the debt collection industry.
CBE Group Contact Information
P.O. Box 900
Waterloo, IA 50704
CBE Group Phone Number: 800-925-6686
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